Mediation is a process in which a neutral third party helps those trying to resolve issues between them to find mutually agreeable resolutions. The mediator does not make decisions or recommendations about the outcome. Rather, the mediator assists with communication, understandings, and creative problem solving. The mediator helps people reach agreements, which are written up as a contract or presented to the court.
The mediation process
Zena will meet separately with each person involved in the mediation to get a better understanding of your concerns and perspectives, and to design a process for your particular situation.
You can decide
Once mediation begins, Zena will facilitate discussions between those involved and help with ways of resolving issues that work for everyone. These discussions lead to a Memorandum of Agreement, signed by all parties, which could be submitted to court if there is a court case. The process is confidential, so unless all parties agree, conversations and offers made during the mediation process cannot be used in court.
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